A Devon churchyard © Devon Family History Research

Find your English ancestors


44/(0) 1548 531169


A professional genealogical service helping you solve your family tree problems. Devon specialists.




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Our Privacy Policy and Cookies

This page explains how Devon Family History Research collects, uses, stores and may disclose any personal data we collect from you or that you provide.


We reserve the right to amend our privacy policy at any time, and will always notify you of any changes where we are required to do so. You should review our policy regularly.


If you have any queries about our privacy policy, please let us know.  


Devon Family History Research is registered under the Data Protection Act 1998. We are committed to protecting and respecting your privacy.


Our use of cookies on this website  


We collect information from visitors to this website using cookies. By using this website, you consent to our use of cookies.


A cookie is a small file which asks permission to be placed on your computer’s hard drive.  If you agree, the file is added and the cookie helps to analyse web traffic. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.


We use cookies to help us to provide a better website, by enabling us to monitor which pages you find useful and which you do not.  A cookie does not give us access to your computer or any information about you, other than any data you choose to share with us.


Please note that you may accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer, though this may prevent you from taking full advantage of the website. More detailed information about cookie management with specific web browsers can be found at the browsers' respective websites.


When you contact us or commission us to carry out work


We value your privacy very highly and all enquiries are handled in the strictest confidence. When you contact us for further information or commission us to carry out a project, we will ask you to provide us with personal information such as your name, your address, your email address, and contact phone numbers.  We will also require additional personal and family information in order to carry out work for you.  The personal data you provide will be used to communicate with you, to enable the commissioned work to be undertaken and for accounting and record keeping purposes.

Living people


Any data relating to living people such as names, birth and marriage dates, place of residence etc will be excluded from written reports and family tree charts unless you ask us to include it.  Any special requests must be made in writing, either by email or by post.


Third parties 


We would only disclose your personal information to third parties as is necessary to comply with any legal obligation, or to enforce or to apply our terms and conditions.


We would never sell your information on to third parties.  


Retention of personal information


Personal information will be retained by us for a reasonable period, and until we no longer need it for our accounts and records.


Storage of personal data


The personal data which we hold will be held securrely in accordance with our internal security policy and the law.


All information is securely held, and any data held on computer is password protected and encrypted where possible.  To protect data further, we also keep back-up copies which are securely held.


However, we cannot guarantee the security of your data during transmission to our site as the internet is not completely secure, and any transmission is at your own risk.




We do not engage in bulk email or text marketing, but we may use your personal information to contact you again about something relevant which we believe you may find to be of interest to you for your family history, special offers or for market research purposes.  If you do not wish to be contacted for direct marketing or market research purposes, please let us know in writing (either by email or by post).


Your right to access information held about you


You may request details of the personal information we hold about you (for which we may charge a small fee), and to have any inaccuracies corrected. It is important that your personal data is kept up-to-date.

Last updated 23 June 2017